Contact us
Want to know more, arrange a meeting, discuss any business development plans or enquire about placing an order – we’re happy to talk with you.
Schlüterstr. 18
10625 Berlin
Germany
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Medical Information & Product complaint
If you have a medical question about one of our products as a patient or healthcare professional or If your query is regarding a product quality complaint for one of our products, please contact: info@genmedpharm.com or complete our online Product Complaint form(on the right). .
If you are a member of the public requiring advice or information on your own medical condition or treatment please contact your own doctor or your local hospital helpline. Our medical information service is intended to provide information on our products to Healthcare Professionals.
Report an adverse drug reaction/side effect
An adverse event (or side effect) is any unwanted medical occurrence in a patient who has been given a pharmaceutical product. This can be any unfavourable and unintended sign, symptom, or disease associated with the use of the product. Adverse events should be reported.
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If you experience a side effect that causes you concern, you should seek medical advice from your healthcare professional immediately.
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To report a suspected adverse event (side effect) to one of our products, you can send email to info@genmedpharm.com or complete our online report form(on the right).
To report a suspected adverse event, please provide us with:
Your name and title
Your address
Your telephone number
Product name
Strength (i.e. 10mg, 20mg etc)
Batch number
MA Number
Expiry date
Detail of Adverse event